Office Hours and Policies

Our courteous office staff works hard to ensure patient comfort and convenience. To help you better understand our office operations, we have included the information you need about our hours, locations, appointments, insurance acceptance and billing below.

East West Pediatrics
1405 Madison Park Drive, Suite 1
Glen Burnie, MD 21061
Phone: 410-582-9434                                                                                                                                                                                   


08:30 AM - 04:30 PM
08:30 AM - 04:30 PM
07:00 AM - 03:00 PM
07:00 AM - 03:00 PM
08:30 AM - 04:30 PM


Please call our office at 410-582-9434 to schedule an appointment.

Insurance and Billing

Please call or Email us for information specific to your insurance company and plan.

  • BlueCross BlueShield including BlueChoice
  • United Healthcare
  • Aetna
  • Cigna
  • Informed
  • Coventry
  • Mamsi/Optimum Choice
  • OneNet
  • Tricare
  • Amerigroup
  • Priority Partners
  • Medstar
  • Maryland Physicians Care
  • Riverside
  • Medical Assistance
  • Great West Healthplan
  • NCAS
  • Johns Hopkins EHP
  • Kaiser
  • Evergreen

Payment Options

Co-pays and outstanding balances are colected at the time of the service. We accept cash, checks, Mastercard, and Visa.

Office Policies

Insurance/Billing – Please make sure that if your insurance requires you to declare a primary medical doctor that you call them and make the change prior to coming for your appointment. Failure to do so may cause the insurance company to refuse payment causing you to become responsible for the medical bill. All outstanding balances and co‐payments are due at the time of service. If you have a question about your bill, please call our billing office, Advanced Healthcare Solutions, at 410‐576‐8950.
Referrals – We kindly ask that you give us at least one week notice if your child will be seeing a specialist that requires a referral. We are happy to fax the referral to your specialist. When calling to request a referral, please give us the name of the doctor, the type of specialist, the date and time of the appointment, the address, phone and fax number of the doctor and the reason for your upcoming appointment. If your appointment is of an urgent nature and you did not have an opportunity to give us notice (i.e. a broken bone), we will send your referral as soon as possible to accommodate you.

Medication Refills – Please give the doctor at least three (3) business days to refill your prescription. If it is of an urgent nature, please leave a message stating this with the receptionist.

Late Appointments/Cancellations – We kindly ask that you give us at least 24 hrs notice when cancelling an appointment. If you are more than ten minutes late for your appointment, we will attempt to accommodate you but reserve the right to ask you to reschedule so that the doctor can remain on time for the remainder of her patients.

After Hours Calls – If your child is having a medical issue which cannot wait until our usual business hours, a doctor is always on call to help. Please be aware that our doctor is home with her family after closing, and that after hours calls should be reserved only for matters of an urgent nature which cannot safely wait until the next business day. If you need to call the doctor after hours, please call the office at 410‐582‐9434 and follow the instructions to page the doctor on call.

Hospital Affiliations

St. Agnes Hospital
Baltimore Washington Medical Center
Harbor Hospital